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Tagging permisions

Hoping someone can help?


I have searched high and low for the "tagging" permssion in Jira. I can't find it anywhere?

I am wanting to allow clients and others the ability to tag other Jira users in comments within tickets.

Thanks in advance

1 answer

Hi @Rob Pimlott 

There is not one specific setting for this, but I believe there are two permissions required here:

  1. The Add Comments permission, which is set in the project's permission scheme (allows users to add comments)
  2. The Browse Users and Groups permission in the Global Permissions section (under Settings > System > Global Permissions (this allows you to tag the users in the comment)

If users are within a project role or group linked to both of these permissions, then they should be allowed to tag anyone with a Jira account on your site

Hi @Callum Carlile _Automation Consultants_ 

Thanks for your help.

Unfortunately, this method hasn't worked due to shared permissions in other closed groups.

The Browse Users and Groups permission looks to grant administrative access to all other groups associated in the account.

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