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System-->Outgoing Email is empty

Eric I'm New Here May 27, 2022

When clicking on the Outgoing Email option it is empty. The only thing it shows is "Enabled". To the far right is a "Disable" button.

I don't see anywhere that I can setup the SMTP server. This is the free version, but it states that the free version also sends emails (up to 100/day)

Can someone let me know the steps  to define the SMTP server. I even read the "

Configuring JIRA's SMTP mail server to send notifications", but nothing comes up allowing me to set things up at all.Screenshot 2022-05-27 165430.png

1 answer

Hi @Eric ,

Welcome to the community. 


As per my knowledge , Atlassian Cloud comes with an internal SMTP server. you can't configure SMTP server. 

There is a open request with atlassian


You can refer restricted functions of Jira cloud @


Configure Jira Cloud to send emails on behalf of your domain @

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