Suppress "Update Parent Issue" pop-up?

In GH, I have stories with sub-tasks and stories show as swimlanes with the sub-tasks underneath.

When all the sub-tasks are moved to our Done (closed state) column, a pop up is presented that says:

"Update Parent Issue

All sub-tasks for parent issue XYZ-01 are now Closed.

Do you want to update this parent issue to match?"

I understand this is normally helpful, but not for us.

Is there any way to suppress it?

3 answers

1 accepted

0 votes
Ahmad Danial Atlassian Team Apr 10, 2013

Hey there, Doug.

I don't think that this can be configured via the JIRA UI itself. Since this requires the customisation of your source code, we would recommend you to either contact the following channel that might be able to provide you with the assistance that you need.

Hope this helps.

Warm regards,


I was able to edit the header.jsp to turn this off see this answer

I just posted on the JIRA Software suggestion:

Essentially, you can use Script Runner to temporarily disable the "Closed" transition for the parent issue... and thus the popup won't be displayed.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

667 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot