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Suppress "Update Parent Issue" pop-up?

In GH, I have stories with sub-tasks and stories show as swimlanes with the sub-tasks underneath.

When all the sub-tasks are moved to our Done (closed state) column, a pop up is presented that says:

"Update Parent Issue

All sub-tasks for parent issue XYZ-01 are now Closed.

Do you want to update this parent issue to match?"

I understand this is normally helpful, but not for us.

Is there any way to suppress it?

7 answers

1 accepted

1 vote
Answer accepted
AhmadDanial Atlassian Team Apr 10, 2013

Hey there, Doug.

I don't think that this can be configured via the JIRA UI itself. Since this requires the customisation of your source code, we would recommend you to either contact the following channel that might be able to provide you with the assistance that you need.

Hope this helps.

Warm regards,

Danial

To fix this, we added an "invisible" column to our columns layout for the subtasks board.

image.png

Since this column has no status, it doesn't show up in the board.

This popup is triggered when all sub-tasks reach the right most column. Since the "Done" column is no longer there, the popup is effectively suppressed.

You are a genius! I don't have any admin privileges so this is a nice workaround.

Like brooke likes this

😍 love it!!

Like brooke likes this

OMG - give this guy an award or something! Thank you @bishopgames !

Like brooke likes this

Superb trick, Thanks !

Thank you for this simple solution to another naughty 'feature'.

Incredible finding. We are using this solution over a year now. Thanks a lot for the advice!

Please update the accepted answer. bishopgames' is the best by far.

I was frustrated by the same issue. That's essentially a Post Function that is running that we cannot control and is not visible in the list of post functions. Naughty.

Here's an easy workaround to at least disable the modal so your team can avoid spending time on an unhelpful modal that actually tempts them to update to the incorrect status:

 

1. Make a copy of your Story workflow so you can edit it.

2. Edit the copy of your Story workflow so you cannot get to DONE without passing through READY TO ACCEPT (or whatever your desired pre-DONE state is). For me, I removed the ability to transition to DONE from ALL other statuses.

3. Save the changes.

4. Swap your story workflows and Publish.

5. Test. When you complete all tasks on a story, the modal to Update Parent Status to DONE should not appear.

I don't know why, but this does not work for me.

I removed the ability to transition to "Done" from all other statuses and created a "Ready to approve" status before "Done" and only one transition in between the two.

Although I cannot select the "Done" status in the issue or on the story board, when I move all sub tasks to done, I still get the damn dialog box. Somehow, Jira is able to set the "Done" status even though the issue is not set to "Ready to approve". Even if I click "Cancel" on that popup, there is a "Move to Done" button on the user story swimlane that I can click on and it successfully sets the status to "Done". !!

I was able to edit the header.jsp to turn this off see this answer

I was frustrated by the same issue. That's essentially a Post Function that is running that we cannot control and is not visible in the list of post functions. Naughty.

Here's an easy workaround to at least disable the modal so your team can avoid spending time on an unhelpful modal that actually tempts them to update to the incorrect status:

 

1. Make a copy of your Story workflow so you can edit it.

2. Edit the copy of your Story workflow so you cannot get to DONE without passing through READY TO ACCEPT (or whatever your desired pre-DONE state is). For me, I removed the ability to transition to DONE from ALL other statuses.

3. Save the changes.

4. Swap your story workflows and Publish.

5. Test. When you complete all tasks on a story, the modal to Update Parent Status to DONE should not appear.

I just posted on the JIRA Software suggestion: https://jira.atlassian.com/browse/GHS-8770

Essentially, you can use Script Runner to temporarily disable the "Closed" transition for the parent issue... and thus the popup won't be displayed.

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