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JIRA Service Management Cloud install, working quite well for a few months, then a user who was able at one point to add subtasks, can no longer add them.
The user gets the following when adding a subtask. (It graphically adds the task but shows an error)
Thanks for any assistance with this! As far as I can tell nothing at all changed from the project configuration side to cause this.
Hi @Patrick Roberts -- Welcome to the Atlassian Community!
There were a few older and newer reports on this... Some things to check...
If it is still happening after checking these things, please ask your site admin to submit a support ticket: https://support.atlassian.com/contact/#/
Thanks, and best regards,
Bill
@Bill Sheboy -- Thanks!
1) Multiple
2) Default user is the user who is having the primary problem, but it also affects others (me)
3) Oh that may be the case, I will look.
Cheers and thanks for responding.
--
Patrick
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