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Story Points field is missing from transition screen in a workflow ?

Story Points field is missing from transition screen in a workflow ?

Hi All, In a workflow , i have associated all issue types to a single workflow. 

In that i gave  a transition screen in between two  statuses, in that transition screen Story points field is missing while transitioning from Development status to testing status.

what is the solution for this, please help me as soon as possible.

2 answers

0 votes
Florian PEREZ Community Leader Nov 25, 2021

Hello! 

One more thing about solving this, you can use the "where's is my field" helper on the field you looking for! 

It should help you to get why the field isnt showing.

Hope this can help

thanks will check 

0 votes

Is the story points field valid for the issue type you are transitioning?  Or possibly hidden in the field configuration?

There's three ways you can show/hide fields

1. the context, which is why I ask about the validity of the field - check the list of custom fields and that story points is valid for your project and issue type

2. The screen - which I assume you've added it to

3. The field configuration for a project/issue-type can be used to hide a field as well

Thanks for your reply, I checked everything as you have mentioned and even i made story points required in field configuration but still its not working, while performing transition from one status to another in the transition screen its not visible.

I can't tell you any more than I have already.

The field must be in context, not be hidden by the field configuration, and on the screen you want it on.

Could you show us those three configurations for the the field?  My best guess is that while you might have the right configuration set up on each, your project is not actually configured to use the configs you have defined.

thanks i got it.

@Syave Srikanth i am facing the same problem. What was the issue at your end?

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