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Status of tasks


My task is in progress but the status of completed appears on the side. below the workflow


1 answer

0 votes
Jack Community Leader Jun 24, 2021

That is the resolution field. What I suspect is happening here is that at one point your task was moved to done and the resolution was set to completed. However that task was reopened but your workflow does not clear the resolution field. This is important to correct. Go to your workflow under project settings and edit the workflow. find the transition(s) from your done status that is used to reopen the issue and ensure that you use a post function to clear the resolution field. If you were using the all transition then you’ll need to make sure that each of those are clearing the field.

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