Start date on roadmap epics always resets to 2020/01/01

[Tobin Winters]

I change them directly by typing in to the start date field something like 2020/08/01 or using the GUI slider and the changes never save between page refreshes.  They always reset to the beginning of the year and sometimes odd dates like 2020/01/22.

I've deleted the epics and started over and I still get the same issue.  These epics have no child tasks.

Here are two epics with start dates clearly set to 2020/08/01 and 2020/09/01

and when I refresh the screen they reset to the beginning of the year (or when I click between epics you can see the start date has already changed even though the GUI hasn't refreshed yet)

[Tobin Winters · Accepted solution]

I found the answer, my jira.date.picker.java.format did not correspond to the other date and datetime format settings.  It looks like someone had changed this.

I think it was causing different client vs. server side behaviors.     I reverted the change and my issue went away.

[Ste Wright]

Awesome :) - thanks for posting this to the Community, hopefully it can assist others in future who might have the same problem!

Ste

[Víctor García]

thanks you very much. You made my day! 

[Ste Wright]

Hi @Tobin Winters 

Strange!

I gave this a go in our environment and couldn't reproduce this - for me, it changes the start/due date on the Epic and remains stagnant when moving between Epics or refreshing the page.

A few things I'd suggest looking at:

• Is this in all Next-Gen projects? Try another project to make sure.
• Is this for all users in your instance or just yourself?
• Do you have the correct project role? You'll need a role such as Administrator or Member to make edits to issues!
• If you are in the right roles - what happens when you edit the Epic dates manually using the fields rather than the sliders?

Ste

[Tobin Winters]

• I just tried on another next-gen project and the issue is there as well.
• I'll ask someone else to try tomorrow
• I'm Administrator in both projects I tested
• I've tried updating the epic manually, from the issue explorer as an example and changed the date to 2020/08/22 - when I refreshed the page the start date changed to 2020/01/22

[Ste Wright]

Hi @Tobin Winters 

This might be one to reach out to support on - contact them via: https://support.atlassian.com/ (especially if it is all users)

If it's just you it might be worth digging further into your browser and/or computer settings also.

I've seen some issues before which are a result of timezone errors on computers or browsers - but not this specific issue!

Ste

[Tobin Winters]

I think it has something to do with the java date picker and format.   It always keeps the year and day, but changes the month to 1.