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Sorting comments by oldest first doesn't get persisted

I want to have the comments sorted by oldest (because it's the only logical sorting), but it keeps reverting to being sorted by newest, and I have to manually toggle it over and over again.

Is there a setting that changes this default (weird) sorting?

1 answer

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 02, 2023

Hello @Iulian Onofrei , 

Welcome to the community!

Yes you can change the default set of comment sorting following the steps: Gear button (Right hand side) > System > General settings > jira.issue.actions.order to asc. 


However keep in mind that it will apply also to other actions like changing history, transitions ...etc. plus it will be the default behaviour for all projects/users.

As a best practice, We would encourage you to test this change on a test environment (if possible) before applying directly in production.

Have a great day!

There is no "Gear button" in the "Right hand side":


Screenshot 2023-11-03 at 10.15.06.png

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