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Solution

Ivan Andrieiev
Contributor
September 23, 2022

The "Solution" field is not always displayed as "Done", although this solution is selected when the task is closed. What can it be connected with?

1 answer

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Dave Mathijs
Community Champion
September 23, 2022

@Ivan Andrieiev How is this done? Via a post function on the transition that sets the Resolution to 'Done' or via the Resolution field on the Transition Screen? In the latter case, make it required.

Ivan Andrieiev
Contributor
September 23, 2022

Hi @Dave Mathijs Thank you for your answer.

Maybe I found the problem, because I personally can't close a problem without a solution, but I have a guess.
Did I understand correctly, if there is no role in the permissions of the project, then it can simply not set Resolution ?

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