See team assigned to issue

[Mike]

I have set up a board to track customer projects (not the detailed work on the project, just which upcoming, in process, and completed projects we have).

Each customer should have a few people allocated to it - the PM should be the assignee, but I would also like to associate others with it.  I would like this information to be shown on the timeline, because I want to ensure that nobody is on too many projects at once, for example.

Is Jira a good tool for this kind of personnel management?

[John Funk · Accepted solution]

Hi Mike - Welcome to the Atlassian Community!

At this time, you cannot control which fields show on the Timeline feature (nor boards) for Jira Work Management projects. 

[John Funk]

@Mike  - If this answered your question, can you click on the Accept Answer button above so we can close it out? Thanks!

[Nataliya Vasyliv_Reliex_]

Hi @Mike 

Welcome to the Community!
I'm Nataliya from ActivityTimeline team. I think ActivityTimeline might work well for you as it provide a resource planning and availability on a timeline view calendar. You can track tasks progress, workload and availability for each employee.

To manage a multiple teams and projects you can open the planning dashboard that shows all of the ongoing undertakings, helps to see potential bottlenecks, and efficiently organizes tasks.
If you have any additional requirements please feel free to ask me. 
Best, Nataliya

[Mike]

Thanks, I will take a look

[Nataliya Vasyliv_Reliex_]

You can take a trial to check needed features. 

[Maria]

Hi @Mike, it's Tania from Planyway team. Jira has a lot of plugins that could help with team management and one of them is Planyway. You can connect multiple projects to Planyway to have a bird-eye view of who's doing what and on which project:

You can select which fields to show on the items, e.g. status, project and estimated time.

Hope you give it a try and feel free to ask any questions ^_^