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Scriptrunner Listener on "issue updated" events does not trigger with CSV imports.

Antoine _Klee Group_
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August 22, 2022

Hi,

I just wanted to confirm some behaviour and possibly find a workarround for that.

I have a Listener which is supposed to run on the issue updated event.

Everytime, I have a bunch of issues (their status) to update according to an external source. Since it is impossible to connect this source with Jira yet I therefore planned to do this via CSV import.

Even thought the issue is indeed updated (the updated date changes, so does its status, those actions can be seen in the issue history).

Unfortunately the Listener does not trigger.

Is that normal?

If so, is there a workaround?

 

Thanks.

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