Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Restar windows machine


I restar my microsoft windows 10 pro machine.

After I restar the confluence server works properly but jira server doesn't work...

If I go on the browser but the page doesn't appear.

I start the service, java and tomcat

When I launched the start_jira.bat there was no error

What else do I have to do?

I don't understand why confluence works but jira doesn't 


Schermata 2019-06-14 alle 01.21.32.png

Schermata 2019-06-14 alle 01.18.06.pngSchermata 2019-06-14 alle 01.17.27.pngSchermata 2019-06-14 alle 01.16.42.png



1 answer

0 votes

Hi @Tommaso Scorteccia , the best and fastest way to troubleshoot why Jira/Confluence is not working is to look at the logs.

The logs will tell you what happen, when it happen and possible tell you how to resolve it.

You can find the logs in the log folder.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,642 views 22 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you