Required field can me omitted

izabela_sobotka December 14, 2022

Hi,

 

I have created customized field and marked is as required.

However, while creating an issue it can be saved/created without filling required field.

Any ideas why?

Thank you!

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3 answers

0 votes
izabela_sobotka December 15, 2022

Hello Gentleman's, 

Please see the screen below.

Regarding the app, I am afraid I am not sure what do you mean.

Capture.PNG

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 14, 2022

@izabela_sobotka welcome to the community!

In addition to what John asked, can you please verify if you are using an app for making this field required?

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2022

@izabela_sobotka can you verify that you have only one field called "Country of Organization" and that you have placed the correct one on the columns?

izabela_sobotka December 15, 2022

Yes, I only have one field with this name. However when I searched to check that I noticed that field is not marked as required.

Capture.PNG

It was only marked as required in Request type, I thought that will be enough.

Capture2.PNG

Now it's not possible to create the ticket without filling this field, so everything works! 

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 14, 2022

Hi Izabela - Welcome to the Atlassian Community!

Can you share a screenshot of the issue after it is created and has the empty field? 

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