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Reporter emails

Ted
Contributor
April 7, 2021

Is there a way of sending emails when the Reporter changes, regardless of when the ticket is created.

1 answer

1 accepted

3 votes
Answer accepted
Trudy Claspill
Community Champion
April 7, 2021

Yes, you could use the Automation feature to set up a rule to do that.

Ted
Contributor
April 13, 2021

I am painfully new to Jira, is there any pointers you can offer.

Trudy Claspill
Community Champion
April 13, 2021

Atlassian's documentation for the feature starts here: 

https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/

The rule would look something like this.

Screen Shot 2021-04-13 at 12.38.00 PM.png

Screen Shot 2021-04-13 at 12.38.00 PM.png

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