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Removing label on closed JIRA task/issue

Khalid Khaldi
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Apr 26, 2023

I have a JIRA task/issue that is in complete status. After the task has been updated as complete, I can't make edits and I need to remove a label on the completed task. Anyone know how to? Thank you. 

1 answer

0 votes
John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 26, 2023

Hi Khalid - Welcome to the Atlassian Community!

Can you make NO edits to the issue? Or just can't change the Labels field? 

Khalid Khaldi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 26, 2023

Hi John, I cannot make any edits to the issue, only able to leave a comment.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 26, 2023 • edited

What type of project is it? JSM? JSW? Team-managed? Company-managed? Do you use ScriptRunner (and/or Behaviours)? 

First, check this previous post and the answer from Nic - I suspect it is something similar. 

https://community.atlassian.com/t5/Jira-questions/Unable-to-edit-issues-in-a-Project/qaq-p/592208

 

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