Removing business-form label when submitting a form

Milica Stankovic November 16, 2021

Hi community,


I was working on a Jira Work Management project and I noticed that everytime we submit a form, the issue gets a "business-form" label. I cannot find how to turn this off. The Label field is not in the form, the workflow doesn't have this kind of post-function and there isn't any rule in the project automation. Why is this happening and how can I turn it off?  

3 answers

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John Funk
Community Leader
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November 16, 2021

Hi Milica - Welcome to the Atlassian Community!

This is probably a built-in function that you cannot currently change. Probably the best solutions would be to clear the label field using automation when the issue is created. 

Milica Stankovic November 18, 2021

Hi John. Thanks for the answer! 

I already did the automation part, I was just wondering if there is a way to disable it without automation. :)

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karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 22, 2024

Hi @Milica Stankovic ,

Using  Colored Label Manager  you can define your labels, cleanup and organize them quickly with bulk powerful functionality .

media2 v2.png

More functionality that can help you get the job done.

1. Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

2. Edit, rename merge and delete duplicate, misspelled or wrong labels without having to go through each issue



Karim from Atlassway Team

0 votes
Rooz Pirzadeh
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February 13, 2024

How can we do this automation?  I don't see a "remove label" in the automation items.

Claus Østergaard Pedersen February 22, 2024

Hi @Rooz Pirzadeh 

You can use the "Edit issue" action, choose labels, and pick "ADDREMOVE":


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