Release note's formatting option shows only a subset of fields

Jason Berry December 5, 2022

What determines the fields which appear in the formatting options of the release notes? Can you add to this list of fields?

3 answers

5 votes
Gabrielle Walden-Alves January 10, 2023

By trial-and-error, I found that my field list was based off my default issue types - Create issue operation. 

SD Issue Type Scheme.png

Issue Screen for SD Change & Feature .png

Nick Orlando April 18, 2023

This was extremely frustrating to find...  Thank you so much!

We have been fighting this for months, and finally found this answer- the field we are expecting to show weren't part of the Create Issue screen, but once I added it there, it appeared.

This presents another problem...
By requiring any "Release Notes" fields to exist on the Create Issue screen seems absurd-
Release Notes would hardly ever be defined at the moment of an issue's creation, so fields used to generate Release Notes shouldn't be restricted to only those fields visible on the Create Issue Screen.

Can someone from Atlassian explain why this is, or comment on how to mitigate this?

I want to use this feature, but I definitely don't want Issue Creators to have any visibility or control over the Release Notes field when they are submitting issues.

Viviana Bhandari August 24, 2023

I agree with you, I also needed to display a field that won't make sense to add in the create screen. The workaround I am suggesting to my team is to create the release notes in Confluence so that they can add any fields missing in this list. Found that workaround here

1 vote
Tony Parsons April 11, 2023

@Jason Berry Did you manage to add fields to the list of options in 'formatting options'? I have the same problem 

0 votes
Tony Parsons April 11, 2023

Only plain text fields are supported in this list of fields

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