Reduce noise from slack notification

Val
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 11, 2022

Hi, I've set up a slack notification for Jira to send message to channel when task's status is ready for release.

This is how setup looks like:

Screenshot_20220811_130656.png

And it works, but I also started receiving lots of noise:

* updated the Rank of a Task

* updated the description of a Task

* updated the Component of a Task

* updated the Epic Link of a Task

Actually, any update to any ticket causes notification and filter `Status is transitioned to` is ignored.

1 answer

1 accepted

0 votes
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2022

Hi @Val , welcome to the Community!

The cause of the unwanted noise is the current configuration. Those "Send a message to the channel when" options are essentially all processed with OR logic. All the events you've mentioned match the "Issue is updated" trigger.

Just removing that "updated" trigger from the Issue is section will get you the notifications you want, and no more.

Cheers,
Daniel

Val
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 11, 2022

Thank you, that helped!

I was thinking its AND.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events