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Reduce noise from slack notification

Val I'm New Here Aug 11, 2022

Hi, I've set up a slack notification for Jira to send message to channel when task's status is ready for release.

This is how setup looks like:


And it works, but I also started receiving lots of noise:

* updated the Rank of a Task

* updated the description of a Task

* updated the Component of a Task

* updated the Epic Link of a Task

Actually, any update to any ticket causes notification and filter `Status is transitioned to` is ignored.

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Daniel Eads Atlassian Team Aug 11, 2022

Hi @Val , welcome to the Community!

The cause of the unwanted noise is the current configuration. Those "Send a message to the channel when" options are essentially all processed with OR logic. All the events you've mentioned match the "Issue is updated" trigger.

Just removing that "updated" trigger from the Issue is section will get you the notifications you want, and no more.


Val I'm New Here Aug 11, 2022

Thank you, that helped!

I was thinking its AND.

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