need some help on the triggers

[Saran]

As a team we want to apply the same changes to different version of the release, once the ticket are done for one version and if I work on the ticket for another version in different sprint , the ticket status that was marked as "Done" in previous sprint gets reopened

I have also check on the triggers and its post function but I am not sure why is this causing , can the team help me 

currently done tickets are being reopened when the changes link to that particular tickets are merged into another versions.

[Angélica Luz]

Hi Rahul,

I've checked for tickets and bug related to this issue but didn't find much information that may help us.
I found only one ticket that a customer reported this issue and contacted Tempo support, they asked him to update Tempo, but we don't know if it resolved, can you please try?
Also, I found a bug that mentions the same error that you are facing, but it does not mention if it's on Tempo:
- https://jira.atlassian.com/browse/JRASERVER-34096]

Regards,
Angélica