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Copy and pasting URL not working in Jira Server issue comment due to text formatting

Tim Menke
Contributor
June 18, 2019

Running Jira Software 7.13.3

When I'm adding comments to a Jira issue, and I want to link to an external url, I'm always fighting the interface and I'm not sure if this is a bug or if I'm just missing something.

Steps

  1. I select some text in my comment that I want to be the link to the external url
  2. Select the external link button.
  3. I will see the following:  [<text I've selected>|http://example.com]
  4. I replace http://example.com with the url I wish to go to.  
  5. when I submit the comment,  I still see the exact same [<text I've selected>|<url I pasted in>]
  6. now if I go into edit the comment, and switch over to text mode,  I see an extra set of brackets surrounding the URL, and once I delete out the extra set of brackets and submit, then it works fine.
  7. This seems to have something to do with the content of the URL, because if I leave in the http://example.com and I hit submit, the link works, but I don't see any special characters or weird formatting in the url I'm using.    In this particular case, I'm just linking to an HP forum post.  

is this a bug? or am I just missing something?  Thanks!

1 answer

0 votes
Deleted user
November 20, 2015

Where are you cutting this from? How do they look like from the source? Are they really line breaks? Or they are just wordwrapped? Or they just reached the end of space so it looked like it was in a line break?

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