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Send email notification to user in custom field using Lookup issues

Danilo Simic
Contributor
May 11, 2023

Hello everyone.

We have a custom field called "Procurement Initiator" which is a user picker field. Is there a way to send a list of tickets to the user selected in the mentioned field?
To be more specific I would like for each user selected as Procurement Initiator to only get tickets where their account is present.

Here is how the rule is currently setup:1.PNG

NOTE 1: There is no JQL in the first component of the rule (Scheduled)
NOTE 2: If I were to add an email in the "To" section of the Send email component, the rule would work and would send a list of tickets with all tickets that satisfy the provided JQL in the Lookup issues component.

 

It is not possible to create separate rules for each Procurement Initiator since more than 100 users can be selected as one.

 

Thank you for the help.

 

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