Restrict link type by project

[Antônio Duarte]

How to configure only a subset of all the Link Types in Jira to be used in a specific project?

E.g. In project XPTO I want to allow the user to select only  'blocks' and 'duplicates' link issue types (Outward and Inward), and no other, no matter what they can be, so the user will not see  the other unnecessary link types in the selectable list box.

[Angélica Luz]

Hi Tony,

Currently, it's not possible to disable the notification only for some cases.
If disabling the customer notifications when a ticket is closed, it will affect the entire project.
Related to the Satisfaction survey, we have some feature requests suggesting the ability to customize whether it should be sent or not:

- Send CSAT based on resolution
- Allow Customization of Service Desk survey trigger
- As a Service Desk administrator, I would like to configure satisfaction surveys to only be sent out some of the time.

I'm sorry that we can't be more helpful on it.

Regards,
Angélica

[Tony Krienke]

Hi Angélica,

ok but thank you for the answer anyway.

Best regards,

Tony

[Angélica Luz]

You are always welcome Tony!
If you have any other question please let us know.

Regards,
Angélica