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"Ctrl+B" and "Ctrl+I" don't always work to bold or italicize text, on Chrome.

Deleted user
July 23, 2020

My problem is very basic. Sometimes these keyboard shortcuts work for bolding text in the description of a ticket, and sometimes they don't. It's very annoying to have to manually click the Bold button (hey look at that, Ctrl+B just worked here, but not where I need it to) when I need to bold text. 

I'm using Chrome. Can someone tell me if they're experiencing the same issue? 

2 answers

0 votes
Jason Golden
Community Champion
October 17, 2018

We had this exact question in the Denver AUG tonight! Paul and I will do some research and report back on proposed solutions. We know out of the box JSD doesn't do this, but with some creative plugins and custom fields, it might be possible.

0 votes
Romer Ventura
Contributor
February 16, 2017

Any info on this? 

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