how to set the value of Epic Due Date with now plus the sum of time remaining of all child tickets

[Kent Chiu]

Hi,

I have difficulties setting the Epic's Due Date in Jira Cloud automation with the value of now plus the Epic's time remaining.

I tried to use the following syntax but they do not work:

{{now.plusDays({{issue.fields.timeestimate}}})}}

or

{{#=}} ({{now}} + {{issue.fields.timeestimate}})

That statement is within the For: Epic (parent) section:

What is the correct syntax to set the Epic Due Date with the current time (i.e. now) plus the Epic Time Remaining (i.e. SUM of the time remaining from the child tickets)?

Thank you for your help.

Regards,

Kent

[Alexey Matveev · Accepted solution]

Hello,

You should install Jira Service desk as an application. The correct version of Jira Service Desk for your Jira 7.4.3 is 3.6.4.

Or you can get a trial license for you Jira Software and try to update it. Try it first on a test instance.

[Sam Issa]

Thanks Alexey, 3.6.4 instaled perfectly and now up & running.

best regards

Sam.

[Alexey Matveev]

You are welcome!