epic vs story vs task

[Brian Shanblatt]

Related content: Epics vs stories vs themes vs initiatives 

[andrew.ohara · Accepted solution]

C. Faysal reminded me of my issue level security scheme which I had only partially set up at the time. This was the problem. Thanks for pointing it out to me!

[C. Faysal]

hey andrew,

what you posted is from the permission scheme that is assigned to your project right?

can you please add a screenshot of your "roles" config from the project to take a look at the configuration there.

if not please show what's in Role "Users" (groups/users)

ps: did you rechecked that your customized permission scheme is definitely assigned to your project?

[C. Faysal]

just attach the image here....your uploaded one is unrecognizable....sry

[C. Faysal]

ok.

and the user "Test Customer" can browse this project but not create an issue in it ?

[andrew.ohara]

Yes, that is a snippet from my current Project Permissions config. Here is my Project Roles Config

Note: I censored the image incorrectly. The red "(Company)" role is actually referring to the "User" role.

[andrew.ohara]

Yes, I re-uploaded it when I realized the link was invalid; should work now.

And yes, the permission scheme is accessed directly from the project, so it is assigned to the project.

[andrew.ohara]

Also, I just realised that I censored the image incorrectly. I'm assuming you know what I meant, but the red "(Company)" role at the bottom is actually referring to the "User" role.

[andrew.ohara]

No, I just censored it incorrectly. The red "(Company)" role actually refers to the "User" role.

[andrew.ohara]

That is correct. To re-specify, I can go through the Create Issue Dialog, and I get a success message when I create the issue. However, the issue is not actually created, and clicking the link to the issue in the success message leads to a permission error.

[C. Faysal]

ok. i am not quite familiar with OD version of jira...

but just to be sure...your recently added screenshot doesn't show any Role called "Users"....is it there and the screenshot is only cropped and doesn't show "Users" on it?

[C. Faysal]

ok. so actually a project role called "Company" does not exist, am i right?

i think you made everything correct...permission scheme looks correct.

Project Roles as well...so if this scheme is assigned to the project and the "Test User" is member of a group like in "Jira Users" (Global Permissions) i really don't know why this shouldn't work...

is there any issue security set up?

[Bhushan Nagaraj]

Hi Andrew,

Does your scheme look something like this?

Administer project: Project Role (Administrators), Group (jira-administrators)

Browse Project: Project Role (Users)

Create Issue: Project Role (Users)

Edit Issue: Reporter only

[andrew.ohara]

Hi Bhushan,

My project configuration does indeed look something like that. Although, I should have specified that I am on Atlassian OnDemand, so I don't think that has the "jira-adminstrators" group. The configuration makes sense to me, so I'm not sure why there is a problem.

Administer Project: Project Role (Administrators)

Browse Project: Project Role (Users), Project Role (Company)

Create Issue: Project Role (Users), Project Role (Company)

Edit Issue: Reporter only