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[ibnu chabib]

after add billing, we can not access to generate boards.

[Victor Mutambuki]

Zainab,

Are you a JIRA administrator in you instance? If so, you can add members to jira. Also, if you're a project administrator, you can add groups and individuals to various roles in your project.

Adding members to JIRA
https://confluence.atlassian.com/jiracoreserver/adding-new-users-938846197.html

Adding members to your projecthttps://confluence.atlassian.com/jiracoreserver073/adding-users-to-your-project-861255666.html

thanks

victor

[Zainab Aamir]

Thanks! really helped.

[Victor Mutambuki]

Zainab,

Glad to hear your issue was solved.

Please accept the answer so that it can help others who might have similar issue.

Victor