Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

XSRF Security Token Missing

Albert Manuel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 4, 2020

Hi Guys,

 

I know that this is a very asked question as i found out a lot

of topics on this matter but i cannot find the solution to this problem...and i really need help...

 

Basically, when i want to create a ticket it gives me this error:

jira-1.PNG

If i clear all my tokens it doesn't work.

If i use another browser +/ incognito - doesn't work.

 

If i press retry it says:

 

jira-2.PNG

 

The atlassian-log says:

 

2020-08-04 16:22:20,336 http-nio-8443-exec-8 INFO admin /secure/CreateIssueDetails.jspa [c.a.j.web.action.XsrfErrorAction] The security token is missing for 'admin'. User-Agent : 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome'

 

Can somebody help here? How do i solve this?

 

1 answer

1 vote
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 17, 2018

Hello,

You would need a plugin. Kindly have a look at this plugin:

https://marketplace.atlassian.com/apps/1215700/notifications-for-jira?hosting=server&tab=overview

Sam Dean
Contributor
December 11, 2018

Hi there. I tried to install this on my Service Desk, but it seems that it is only possible to use it on a local server version of Service Desk. I can't install it on the cloud version we have. Is there any workaround for this?

Suggest an answer

Log in or Sign up to answer