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Why does the system set a priority automatically?

Jana Schumann
December 30, 2019

We are using the default priority scheme from Jira. We didn't have any problems, but at some point, Jira just started to set issues to "blocker" automatically, when you edited and saved an already existing issue.
We couldn't find the reason for that. Now it sets every issue created to the priority "blocker" automatically. And I can't even delete the priority. You can only replace it with a different priority. But most of our issues shouldn't have a priority at all.

How can we stop Jira from setting the priority automatically? And why does it set the priority "blocker", when you only edit an issue?

 

Thanks a lot for your help :) 

1 answer

0 votes
Deleted user
May 29, 2018

Hi @tolga çankal,

Could you let me know know JIRA server version you are running? 

There was a similar issue documented here with a proposed solution of running a powershell command. 

Thanks

tolga çankal
May 29, 2018

JIRA Service Desk 3.10.0

JIRA Core 7.7.0

 

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