Why am I not able to access the project that I created?

[Aviral Prakash]

In my JIRA account I am not able to access my project that i created and while accessing the page I am getting the 401 error. The page was working fine till yesterday but now it seems it's throwing error. Meanwhile I am able to access the other team projects that I am a part of on JIRA. 

Attaching the link below for reference.

Kindly help here. Thanks in advance.

Regards,

Avi.

https://dataint23.atlassian.net/jira/software/projects/DOSS/boards/4/backlog?issueParent=10074  

[Syed Majid Hassan -Exalate-]

Hi,

This is Majid @ Exalate. 

I believe this might be a known issue and support might be able to help you here. Jira and Zendesk integration has come a long way from basic field sync to a single Jira instance. Integration apps such as Exalate now allow you the ability to customize the integration to a very granular level and control every aspect of it. 

Thanks

Majid

[Andrey Nikolaev]

I disabled the Ghostery Chrome add-on (ad blocker) and now it works

[jua]

Same issue in latest Mozilla Firefox. Works in Google Chrome.

[les_barchard]

I had the same issue but went into incognito mode on chrome and it worked.

[Akshay Bharadwaj]

Seems to be an issue with Safari. I had the exact same issue - did the same with Chrome and it worked. 

Machine : MacBook Pro. 

[pablo.dimenza]

I had the same issue using Safari on a mac, ended up trying it on Chrome on mac and it worked.

[Daniel Green]

Hi everyone. I am also seeing this issue. Trying to re-setup our Zendesk - Jira integration and it won't let me disconnect so I can input a new account. Will be reaching out to Zendesk support today. See what they say.

[Jake Gulick]

Did you guys get this fix? I am having the same problem.

[Neha Vyas]

I'm having the exact same issue. It doesn't seem to be working! Don't know where to check this from