Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What is the easiest way to notify the assignee when a status changes?

Phil Bustin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 23, 2023

I saw this in a post:

 Without Addon (only link, content of the ticket is not included):

  • go to System
  • Create an Event - Select a notification template 
  • Add a post function to the workflow "Fire Event"
  • go to the Notification scheme and select the event you have just created and select "Single email address"

But I don't see a menu item to create an event.

Also, I wonder if an automation would work, if there were a way to use an email address that automatically selects the assignee.

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 15, 2018

See the "get issues in backlog" from https://docs.atlassian.com/jira-software/REST/7.3.1/

Ravi Chauhan
May 16, 2018

thanku Nic,

But on the basis of project i want to fetch all the issues with single API.

including various board issues and backlog issues.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 16, 2018

Use the call to the backlog to get the backlog, then discard issues that don't belong to the project you are interested in.

A backlog is not directly related to a project, so there's no direct call for it.

Fetching all the issues in a project is a different story, but you could do that instead, and then discard issues that don't match the board filter that gives you the backlog.

Ravi Chauhan
May 25, 2018

thanks 

actually I am using "https://agilectb.atlassian.net/rest/agile/latest/board/7/issue" API

and i am able to get all the issues inside a project.

but for some projects i am not able to get all the issues under specific project irrespective of boards. 

Is there any setting change or any thing else that i can apply.

pls reply

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 25, 2018

I don't know.  You need to look at why you "can't get all the issues under specific project".  Can the REST user see them in the UI (i.e. check permissions)?  Is there an error?  What do the "missing" issues have in common that is different to ones that you can get?

Ravi Chauhan
May 28, 2018

thanku

Suggest an answer

Log in or Sign up to answer