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How to Implement JIRA Automation and External Service Desk Survey

To Do column not needed on active board, but getting rid of it hides my backlog

I have a number of columns on my sprint board. One of them is To Do. This is always empty because only things that are in a status of "Ready for Dev" (the subsequent status) appear in my sprint.

However, if I configure the board to NOT show the "To Do" column, then no issues appear in my backlog.

What am I doing wrong?

3 answers

1 vote

Hi Ryan,

You can try following plugin

https://marketplace.atlassian.com/plugins/com.knylmz.survey-plugin

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If you are open to a plug-in you can try Surveys for Service Desk. It has reporting built in.

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Hello Ryan,

there is an open suggestion: https://jira.atlassian.com/browse/JSD-46

Regards,
Tim

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To Do column not needed on active board, but getting rid of it hides my backlog

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