Scriptunner filter sync not working

[Sohnia Mutter]

Hi - I rely on Scriptrunner advanced filters for certain dashboards and Jira boards. However it appears the sync has stopped working, and I now need to manually sync the filter in order to see any results on my jira dashboard. 

[Henning Tietgens · Accepted solution]

Try this

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Option
// import com.atlassian.jira.event.type.EventDispatchOption
// import com.atlassian.jira.user.ApplicationUsers

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager()
def cfCustomerJob = customFieldManager.getCustomFieldObjectByName("CustomerJob")
log.error "cfCustomerJob: $cfCustomerJob"
def cfCustomerJobValue = issue.getCustomFieldValue(cfCustomerJob)
log.error "cfCustomerJobValue: $cfCustomerJobValue"

if (cfCustomerJobValue[0].toString().equals("ABC"))
{
    log.error "cfCustomerJobValue[0].toString().equals(\"ABC\") is true"
    OptionsManager optionsManager = ComponentAccessor.getOptionsManager()
    IssueManager issueManager = ComponentAccessor.getIssueManager()
    Option option = optionsManager.getOptions(cfCustomerJob.getRelevantConfig(issue)).getOptionForValue("XYZ", null);
    log.error "Found option: $option"
    issue.setCustomFieldValue(cfCustomerJob,[option])
    // issueManager.updateIssue(ApplicationUsers.toDirectoryUser(ComponentAccessor.jiraAuthenticationContext.getUser()), issue, EventDispatchOption.DO_NOT_DISPATCH, false)
}

My guess is you're using the script as a postfunction. Maybe you have to uncomment the commented lines and use this as the last postfunction in the list of postfunction to work. This is for JIRA 6. I added some log errors you should see in the log file. If everything is fine you can change the methods to log.debug. Or you could start with log.debug and set the log level accordingly.

Henning

[Anthony Pomtree]

That did it. Thanks Henning.

[Sumit Kumar]

Hi Henning,

have you checked this for post function ,.... I think it is not working

ComponentAccessor.jiraAuthenticationContext.getUser() returns ofBiz while only ApplicationUser are allowed in ApplicationUsers.toDirectoryUser()

Thanks,

Sumit

[JamieA]

Depends on the jira version...

[JamieA]

Add some logging... log.warn(option) etc. Otherwise you can't know what's not working.

[Nancy Blackwell]

What type of field is "CustomerJob"? Are you sure you are hitting the if? If it is a single select box, then I don't believe you can use array coding, the value is a list of Options.

[Anthony Pomtree]

It is a multi select field. With that said, it will only ever have one selected value. It should have been configured as a single select field during implementation, but it was mistakingly not. It is my understanding the only way to change its type is to either update the DB directly, or do some sort of mass export/import (into a new single select field). But for now, it will likely remain as is.