Jira Cloud - mixed levels for users premium/standard

[Emilia KASPRZYK]

Hi

I would like to ask is there any possibility to mix access levels to Cloud Jira Software.

I need to mix users between standard and premium level. Some ppl from my team need advanced roadmaps (available for premium) and some of them don't need it.

I have over 100 users and only 10% need premium level for more advanced functionalities. How to resolve this problem?

Greetings, Emilia

[Andy Heinzer]

Hi,

Sorry to hear about this problem.  However I believe this is actually a new bug in Jira Cloud.  Please see https://jira.atlassian.com/browse/JRACLOUD-69154 for more details.

It might be possible for you to revert this view yourself.  Please see this related thread:

https://community.atlassian.com/t5/Jira-questions/How-do-I-turn-off-issue-detail-popups-on-JIRA-boards/qaq-p/663559

If you do not have this issue detail view option in your profile, then please let me know.   I believe we would need to create a support ticket with our Cloud support team to take a closer look at your particular Jira Cloud site in order to better help here.

Please let me know if this helps.

Andy