How to validate issuekey provided in linked issue field is bug type while duplicate transition

[Dayanand]

Hi all,

We have transition called duplicate when use clicks it window opens with field Linked Issue then  user choose as duplicate value then we will have another field call Issue (issue searchable field ) for this field how we write validator or scriptrunner script to validate that enter key is bug type then only transition otherwise through error massage (refer attached screenshot for more)

[Alexey Matveev]

Hello,

You can license Jira Service Desk and Jira Software at different tiers. User licenses are counted separately for Service Desk and Jira Software.

[Nic Brough -Adaptavist-]

Yes, you can licence them differently.  

For example, have 25 Software Developers, 50 Core users and 10 Agents.  The Software and Agent users get Core access as part of their licence, so those numbers would allow you up to 85 total distinct users.

Do you really have 100+ Service Desk agents though?  (As opposed to "customers", who don't cost you anything)

Also, if you have any Apps, they will have to be licenced at the highest tier you have.  In my example, that would be 50, as Core is at the highest.

[grzy7316x]

We do have 100 Agents, with something like 2500 customers. 

What are you referring to as "apps"? Like Plugins? 

[Nic Brough -Adaptavist-]

Plugins are a type of App, yes (and probably the largest sub-set).