How to show child tickets on kanban board, next gen project?

[Patrick Walters]

We have our kanban board for a next gen project and have added child tickets but they do not show up in the board, only as an icon on the parent ticket.  Ideally we want to keep this hierarchy of tickets that lead back up to an epic but show them all so we can get a better view of what is going on.

[somethingblue]

Hi Rosa,

I believe you may be running into the bug documented in JRACLOUD-67118 or a variation of it.

The current workaround is to add users to groups using the user management option, however, this should be resolved shortly but I do not have an ETA of completion.  Vote on JRACLOUD-67118 and you'll be notified when the fix is in place.

Cheers,

Branden

[Rosa M Fossi]

Thank you Branden. I've upvoted that ticket.