How to match stages of cloned/original issues inbetween projects that are team/company managed?

[carolina]

Hello!

I'm trying to create an automation that will automatically transition a cloned issue's status. 

Eg: I have an issue in project CSCUST (team-managed) and I cloned the issue to project DIOV3 (company-managed). When I move the issue in project CSCUST to "closed" I want the issue in project XYZ to also move to closed, and vice-versa for all stages.

This is what my rule looks like:

The stages in both projects have identical names, but the workflows are not the same, since one is a team-managed and the other is a company-managed project.

Whenever I test the automation I have an error message:

I'm almost sure that this is because of having different workflows, but I wanted to check with the community... if this is the case, how can I apply the classic JIRA workflow that DIOV3 has, to CSCUST which is team-managed??

Thank you!!

[SMS · Accepted solution]

Hi there,

I don't have any first-hand experience with this, but there are a few integrations you could try here:

• Zapier integration
• Automate.io integration

Perhaps you could try those besides the add-ons for surveys?

Shannon

[Radosveta Delcheva]

Hi all, 

Is there any other possibility than 

• Zapier integration
• Automate.io integration     I would be very grateful in case there is some suggestion.

Thank you in advance!

Kind regards

Radosveta

[SMS]

Hi Radosveta,

Not that I am personally aware of. Is there a particular reason why those suggestions don't suit your business case?

Shannon

[Radosveta Delcheva]

Hi Shannon, I am aware of those solutions, I just wanted o know whether there are other possibilities, thanks. 

Kind regards

Radosveta