Groups and how to find where they are used in Jira Software - Cloud

[Stephanie Resendez]

I am working through auditing our Groups but, I am not sure how to determine if a group is used in any specific place. I'd like to see By Group, every place it has permissions in Jira.

In the cloud, is there a way for me to see if a group is used in any of these places?

• Shared Filters: Viewer access or Edit access
• Shared Dashboards: Viewer access or Edit access
• Gadget Configurations

Bonus if I can easily get the info for these as well so I don't have to open every project and every scheme to look for groups.

• Project Permissions
• Permission Schemes
• Global Permissions
• Any other place I may have missed

[Warren]

Hi Merel

Your screenshots aren't showing, but I may be able to answer without them.

It sounds as though these items, although "Done", are not "Resolved". Can you check the Resolution field for one of those items? You need to check that as part of your workflow, at least one transition (usually as an item moves to the right-most column, but not always) sets the Resolution field. If I'm right with this and you don't know how to set the resolution, let me know.

[Merel Roest]

Hi Warren,

Thanks for your reply! I cannot find a resolution field when opening an old issue.

If I go to Settings > Issues > Resolutions, I see the following information belonging to done: "Work has been completed on this issue."

Is this what you mean?

[Warren]

Hi Merel

That setting just shows the possible Resolutions, WHEN you're able to set them, which I don't think you are yet.

You need to edit the workflow for your project (or get an Admin to do it if you're not one) and add a screen for the final transition (to the last column). On this screen, you will add the Resolution field, which automatically shows as mandatory.

When this is done, as you drag an item to the last column, the screen pops up and you have to choose a Resolution. As long as the Resolution field has a value, the key will be shown as strikethrough and it will really be Closed.

Alternatively, see https://community.atlassian.com/t5/Jira-questions/How-to-automatically-set-issue-Resolution-to-quot-solved-quot/qaq-p/442222 for advice on setting the Resolution automatically.

Good luck