Get Epics to show in Insights - Do tickets have to have story points?

[Maryellen Russo]

I don't see my Epic in the Insights section. Why?

• Company Managed Board
• I added the Sprint # to the Epic. 
• But tickets do NOT have story points. 

Is that why?  I just want to see the Epic with the Child Issue status.  High level. Same that you see on progress bars in the Epic itself. 

[Andy Heinzer]

I recommend checking out the KB How to Troubleshoot SLAs in JIRA Service Desk. It contains a number of SQL queries for locating SLAs in Jira.  It also has more details about the goals and how you can find them via SQL.

[Isabel Alvarez Hoyos]

Hola,

Localizaron la consulta necesaria para extraer los datos de los sla de los diferentes tickets?