Get Epics to show in Insights - Do tickets have to have story points?

I don't see my Epic in the Insights section. Why?

Is that why? I just want to see the Epic with the Child Issue status. High level. Same that you see on progress bars in the Epic itself.

1 answer

0 votes

Hello,

You can map multiple Jira statuses to a signle status in the portal. You can find more info here:

Go to the Customize the workflow statuses for a request type.

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Hello Alexey,

thanks for the link, but this is for Jira Cloud.. I could not find a Server documentation.

I´m running Server version 3.11 and Software is 7.8

Thanks

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Here is documentation of your Jira Service Desk Version:

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