Error 500 when converting subtask to issue

[Szymon Sobczak]

Hi, I'm using Jira Software. Whenever I try converting subtask to an issue, I gen a non-descriptive "500 - internal server error".

I'm the project admin and I should have all the permissions. This happens across multiple different subtasks.

Can anyone suggest what should I check for?

[PM]

Hi Brianna, 

You should explored the Dashboard feature in JIRA. There's a chart view called "Recently Created Chart" that may solve your problem. 

Have you looked at JIRA Service Desk ITSM tool ? Its has some groove features that may in general uplift reporting and service management capabilities.

Best regards.