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Can I exit an automation email action if the previous action fails?

Phil Bustin
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March 24, 2023

Here is the automation:

automation.jpg

1 answer

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laralg
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May 18, 2018

Hi Micha,

The user that creates the issues from the email should have all the permissions as a normal user. 

First, try to login as the user you have configured in your handler to create a issue manually, if you can't the handler can't. It seems the problem is with a comment, maybe the handler is creating the issues in a jira service desk project and it needs service desk permissions?

Regards

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