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  • Will changing a project from software to service desk cause any harm to current issues or settings?

Automation for linking new bugs to specific story

Kathryn Jenner
May 11, 2023

I am trying to create an automation when a bug is raised and assigned to a specific person it links to a specific story.

When I try the automation tools the only options I have for linking to is either link to the trigger or most recent issue created. 

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Danyal Iqbal
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June 20, 2018

Hi Jesse,

 There should be no adverse changes. You will get a bunch of additional features which you may or may not use-

My advice:

* Do it in the test environment first.

* Do it right. Create a new project for this use case instead of converting the old one. Sure its more work, but you can be sure that it does not bite you 6 months down the lane.

Jesse Wiggers
June 20, 2018

Thanks Danyal, I'll look into those options.

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