Automation : Copy resolution

[Mario GELES]

Hi Community,

I have made an automation to close the linked issues of the trigger issue when this one is closed.

I want the linked issues have the same resolution than the trigger issue. So I used the set issue action, I selected the resolution field and the "Copy" option. 

But it doesn't work. 

This is the error log : 

Modifier le ticket

Erreur lors de la modification de tickets

SI-2005 (Spécifiez la Resolution (id or name) au format de chaîne (resolution)), SI-2006 (Spécifiez la Resolution (id or name) au format de chaîne (resolution)) 

Could someone help me please ? :)

[Gaston Valente · Accepted solution]

Nimesh,

You can access the request data on a listener that captures ISSUE_UPDATED event, an then check if it contains a value for the field assignee to trigger the action or not.

[miikhy]

Definitely agreed, taking both events and checking for data when ISSUE_UPDATED is triggered is the simplest in my opinion. Will allow you to catch it even when other fields are updated!

Cheers

[Nimesh Perera]

Sorry. I could not get your idea. How can i access request data in following code. 

@EventListener
public void onIssueEvent(IssueEvent issueEvent) {
        Long eventTypeId = issueEvent.getEventTypeId();
        Issue issue = issueEvent.getIssue();
        if (eventTypeId.equals(EventType.ISSUE_CREATED_ID)) {
            MutableIssue issueObject = issueManager.getIssueObject(issue.getKey());
            issueObject.setAssignee(ComponentAccessor.getUserManager().getUserByName("user3"));
            issueManager.updateIssue(ComponentAccessor.getJiraAuthenticationContext().getUser(),
                    issueObject, EventDispatchOption.ISSUE_ASSIGNED, false);
            log.info("Assignee : {}",issueObject.getAssigneeId());

        } else if (eventTypeId.equals(EventType.ISSUE_RESOLVED_ID)) {
            log.info("Issue {} has been resolved at {}.", issue.getKey(), issue.getResolutionDate());
        } else if (eventTypeId.equals(EventType.ISSUE_CLOSED_ID)) {
            log.info("Issue {} has been closed at {}.", issue.getKey(), issue.getUpdated());
        }else if(eventTypeId.equals(EventType.ISSUE_ASSIGNED_ID)){
            log.info("Uassigned {}",issue.getAssignee().getDisplayName());
        }else if (eventTypeId.equals(EventType.ISSUE_UPDATED_ID)){
            log.info("update assigned {}", issue.getAssignee().getDisplayName() );
        } 
}

[miikhy]

Hi Nimesh,

There is a good example here: https://community.atlassian.com/t5/Answers-Developer-Questions/issue-updated-event-contents/qaq-p/548180

The changelog will show all updated fields, if assignee is part of them, you can deduce the issue have been re-assigned :)

Hope this helps!

Cheers