Facing the exact same problem. Did you figure out what caused this?
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Well, this used to work using the email address as a name value. So to get this working, I query jira using the email address, retrieve the name which in my case is something like "qm:daed18eb-0270-4f61.."., update the ticket with the name. It works now.
Thx for your help.
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Hello,
I guess the dean@d.com is the email address of the user, not the user name. But you need to provide the user name.
"reporter" : {"name":"username"},
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Hi @Koziol,
It should be
"reporter" : {"name":"username"}So please ensure that dean@d.com is the username of that account.
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You need to use the Acount ID:
{"fields":{"reporter":{"id":"0123456789abdef"}}}
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