Prevent user from adding multiple sprints to a Issue

[Arun Unnikrishnan]

We have cases where users (the assignee) adding the issue to a Sprint 1. But say the Issue is not resolved in Sprint 1, so the assignee just adds Sprint 2 to the issue. Now the Issue has two sprint to it - Sprint 1 and Sprint 2. 

I have fixed this with bulk update. Educated the team on best practices but still want to check -

Is there any way we can restrict the users from adding multiple sprints to a issue? Can be a error message, can be a automation which would send an email to Mr. X saying that your good friend has added multiple sprints to same issue.? 

[Ragnar Magnússon]

Hi @Angélica Luz

Can you point to somebody that can give answer to this functionality ?

-Ragnar

[Ragnar Magnússon]

Hi @Angélica Luz

I see that my question can be misunderstood. I am not asking about moving Jira to the cloud.

I am looking for the action "Clone+Move" for tickets,  in the same process for Jira that is hosted in cloud.

There are solutions for this OnPrem but I cannot find anything about this for the cloud solution.

I want to be able, in the same action to both clone and then move a Jira ticket.

If this is not possible in the cloud solution, what process does Atlassian suggest when moving a ticket from Service Desk portal to Development Backlog project.

-Ragnar

[Angélica Luz]

Hi Ragnar,

Thank you for the details, I've searched for add-ons and workaround for clone and move tickets from a project to another, but I didn't find anything that could help us.
We have a feature request suggesting the ability for cloning/moving a ticket:
- https://jira.atlassian.com/browse/JRACLOUD-7948
Also, we have a feature to bulk clone issues:
- https://jira.atlassian.com/browse/JRACLOUD-37520
On the comments there is an indication of an add-on to bulk clone issues, perhaps it can help you:
- Deep Clone for Jira

Regards,
Angélica

[Angélica Luz]

Hi Ragnar,

To move to Cloud, you must create a backup on Server and then upload in Cloud, there is no add-on to make it automatically.
You can follow the steps provided in the documentation below:

- Migrating from JIRA Server to JIRA Cloud

If you have any other question, please let us know.

Regards,
Angélica