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Not able to configure Custom Field for my Project - Can not find my project in select list

Andreas Denzler
Contributor
July 11, 2019

Hello everyone,

I want to add a new context for a custom field (the field type is a select list).

I want that in some projects it has different options to choose.

So I configure special scheme contexts for every project that uses that custom field and configure options.

In the list of projects where the context is applicable I can not find my project.

What can be the reason for this and what can I do?

schemecontext.png

 

Thanks for your help and best regards,

Andreas

2 answers

0 votes
Deleted user
February 17, 2016

Check SD Project administration -> Automation. There is probably rule created for transitioning issues, when publicly commented. You should remove it.

This rule is added automatically, when creating Basic Service Desk project.

0 votes
Deleted user
February 16, 2016

I believe that's a post-function configured in the workflow to update the status if the comment is not from a certain group/role. You will have to check that place to disable it.

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