Moving items in the backlog hangs Jira

[Stefano Berretta]

Hi everyone

since this morning, Jira has been hanging when I move an item up or down in the backlog to keep it ordered.

It jusk blocks the moment I drop the item in the position I want. The page freezes and remains like that. Sometimes, after several minutes it start working again. Most of the time you have to reload the page, but unfortunately the item is not moved.

Any suggestion?

I use Firefox, but I also tried with Chrome with the same result

[Yogesh Mude]

HI @Kerstin Leiss

Just see if the below discussion can help you with this.

https://community.atlassian.com/t5/Jira-questions/org-ofbiz-core-entity-GenericEntityException-while-inserting/qaq-p/278847

[Kerstin Leiss]

Hi Yogesh,

after running the sql queries that are stated there, our second query shows a smaller number than the first query...