Migrate Jira Software (Server) to JSM (Cloud)

[Brian Chabot]

I have been reviewing documentation and I can't find a direct answer. Is it possible to migrate Jira Software (Server) to JSM (Cloud)? I understand some items, like boards, may not be able to transfer, but both products use Jira at the core and we should be able to migrate.

If possible, what outside of boards would not migrate?

[Bhushan Nagaraj]

Hi Jim,

This may depend on the context that you have the custom field set to. Is it set to Global Context? Can you try changing it to a particular project and observe the result?

You might find this helpful - https://community.atlassian.com/t5/Jira-questions/Cannot-get-property-value-on-null-object/qaq-p/119174

Cheers

Bhushan