Cannot get property 'value' on null object

In the jira Catalina.out log files there are many (1.75m) errors like this associated with the 'Estimated Cost' scripted field.

 2015-07-06 12:32:03,650 NodeReindexServiceThread:thread-1 ERROR      [onresolve.scriptrunner.customfield.GroovyCustomField] Script field failed on issue: XI-132, field: Estimated Cost

java.lang.NullPointerException: Cannot get property 'value' on null object



The script is:

def templateType = getCustomFieldValue("Template Type").value;

def multiplier = (templateType == "NEQL"

      ? 500

      : (templateType == "N+"

            ? 100

            : 0));


def estimate = multiplier * issue.getOriginalEstimate() / 3600;


return String.format( '%,d', estimate as int);

We have tracked the problem to the fact that thsi custom field was defined as global.  So it was processing the field for every project but only existed on one, hence it was null on all other projects.  We have now changed the configuration of the field to the specific project and the noise in teh log file has disappeared.

1 answer


Thanks for sharing the problem and your workaround.

Do you think this is a bug?

Perhaps a workaround would be to have ScriptRunner display a warning (at the very least) if a user chooses global context for a scripted field to make them aware they may face this problem?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,345 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot