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Looking for documentation on Jira integration with Salesforce/FinancialForce PSA

Ramya Sollapura
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September 27, 2023

Hi, 

We are trying to integrate our JIRA sofware tool with Salesforce/FinancialForce PSA. where we want to track all the project progress in PSA and have the developers to update the JIRA and the same thing sync in PSA. 
With regards to this effort is there any documentation of JIRA field mapping to PSA fields. 
Used this link : https://1x8clt34ex4l3nepm7b15t5f-wpengine.netdna-ssl.com/wp-content/assets/downloads/pdf/FinancialForce-Jira-Integration-April-2021.pdf

as per previous discussion but getting the error as site cannot be reached. 

Please share the documentation if there is any. 

Thank you, 
Ramya

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Deleted user
November 6, 2018

I was referenced here by Adaptavist itself:

https://scriptrunner.adaptavist.com/latest/jira/fragments/WebResource.html

Haven't done yet

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Tomáš Vrabec
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July 25, 2022

From 2022: Currently, there is fragment function: Hide UI element and over there, you can search for share button in servicedesk and it works. 

If you need any condition, for example per project, check the docs here https://docs.adaptavist.com/sr4js/latest/features/script-fragments/built-in-fragments/hide-ui-element-built-in-script

or use 

jiraHelper.project?.key in ["XYZ", "ABC"]
0 votes
Glenn Morrow
November 5, 2018

Did you ever get anything on this? I am looking for a similar thing - I want the "Share with customer" button on comments hidden in 1 JSD project but not others.

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